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Mazda 2016-01-19 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-16E002000

2016 Mazda Cx-5 Recall

Issued January 19, 2016 · Mazda

In January 2016, Mazda recalled the 2016 Mazda Cx-5, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.

What you should do

  1. 1 Keep using 2016 Mazda Cx-5 only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Mazda to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.

Recall details

Brand
Mazda
Category
Vehicles
Recall date
January 19, 2016
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-16E002000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Mazda has 29 recalls in our database, including 1 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 99th Vehicles recall we've logged in 2016.
Read the official NHTSA notice

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