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Mazda 2016-09-06 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-16V644000

2016 Mazda Cx-5 Recall

Issued September 6, 2016 · Mazda

In September 2016, Mazda recalled the 2016 Mazda Cx-5, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

What you should do

  1. 1 Keep using 2016 Mazda Cx-5 only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Mazda to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Recall details

Brand
Mazda
Category
Vehicles
Recall date
September 6, 2016
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-16V644000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Mazda has 29 recalls in our database, including 1 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 99th Vehicles recall we've logged in 2016.
Read the official NHTSA notice

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