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Serious recall: Injury is possible or has been reported. Take action promptly.

Ram 2017-05-09 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-17V302000

2016 Ram 2500 Recall

Issued May 9, 2017 · Ram

In May 2017, Ram recalled the 2016 Ram 2500, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

What you should do

  1. 1 Keep using 2016 Ram 2500 only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Ram to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

Recall details

Brand
Ram
Category
Vehicles
Recall date
May 9, 2017
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-17V302000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Ram has 91 recalls in our database, including 3 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 104th Vehicles recall we've logged in 2017.
Read the official NHTSA notice

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