Ford 2017-08-28 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-17E048000
2017 Ford Explorer Recall
Issued August 28, 2017 · Ford
In August 2017, Ford recalled the 2017 Ford Explorer, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
What you should do
- 1 Keep using 2017 Ford Explorer only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Ford to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.
Recall details
- Brand
- Ford
- Category
- Vehicles
- Recall date
- August 28, 2017
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-17E048000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Ford has 258 recalls in our database, including 3 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 104th Vehicles recall we've logged in 2017.