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Serious recall: Injury is possible or has been reported. Take action promptly.

Jeep 2020-06-11 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-20V343000

2017 Jeep Cherokee Recall

Issued June 11, 2020 · Jeep

In June 2020, Jeep recalled the 2017 Jeep Cherokee, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

What you should do

  1. 1 Keep using 2017 Jeep Cherokee only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Jeep to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Recall details

Brand
Jeep
Category
Vehicles
Recall date
June 11, 2020
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-20V343000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Jeep has 103 recalls in our database, including 6 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 158th Vehicles recall we've logged in 2020.
Read the official NHTSA notice

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