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Serious recall: Injury is possible or has been reported. Take action promptly.

Ram 2017-12-20 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-17V821000

2017 Ram 2500 Recall

Issued December 20, 2017 · Ram

In December 2017, Ram recalled the 2017 Ram 2500, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

What you should do

  1. 1 Keep using 2017 Ram 2500 only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Ram to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Recall details

Brand
Ram
Category
Vehicles
Recall date
December 20, 2017
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-17V821000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Ram has 91 recalls in our database, including 3 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 104th Vehicles recall we've logged in 2017.
Read the official NHTSA notice

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