Ford 2021-05-05 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-21V316000
2019 Ford Explorer Recall
Issued May 5, 2021 · Ford
In May 2021, Ford recalled the 2019 Ford Explorer, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
What you should do
- 1 Keep using 2019 Ford Explorer only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Ford to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
Recall details
- Brand
- Ford
- Category
- Vehicles
- Recall date
- May 5, 2021
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-21V316000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Ford has 258 recalls in our database, including 3 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 195th Vehicles recall we've logged in 2021.