Jeep 2020-11-12 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-20V699000
2019 Jeep Grand Cherokee Recall
Issued November 12, 2020 · Jeep
In November 2020, Jeep recalled the 2019 Jeep Grand Cherokee, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
What you should do
- 1 Keep using 2019 Jeep Grand Cherokee only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Jeep to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Recall details
- Brand
- Jeep
- Category
- Vehicles
- Recall date
- November 12, 2020
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-20V699000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Jeep has 103 recalls in our database, including 6 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 158th Vehicles recall we've logged in 2020.