Volvo 2018-11-13 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-18V800000
2019 Volvo Xc60 Recall
Issued November 13, 2018 · Volvo
In November 2018, Volvo recalled the 2019 Volvo Xc60, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
What you should do
- 1 Keep using 2019 Volvo Xc60 only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Volvo to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.
Recall details
- Brand
- Volvo
- Category
- Vehicles
- Recall date
- November 13, 2018
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-18V800000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Volvo has 32 recalls in our database, including 1 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 119th Vehicles recall we've logged in 2018.