Ford 2020-08-21 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-20V497000
2020 Ford Explorer Recall
Issued August 21, 2020 · Ford
In August 2020, Ford recalled the 2020 Ford Explorer, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
What you should do
- 1 Keep using 2020 Ford Explorer only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Ford to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
Recall details
- Brand
- Ford
- Category
- Vehicles
- Recall date
- August 21, 2020
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-20V497000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Ford has 258 recalls in our database, including 3 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 158th Vehicles recall we've logged in 2020.