In June 2023, Ford recalled the 2020 Ford Fusion, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
What you should do
1Keep using 2020 Ford Fusion only as advised. See the remedy below.
2Set it aside where it won't be used by mistake.
3Contact Ford to arrange your repair. See the official notice below for contact details.
4Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.
Recall details
Brand
Ford
Category
Vehicles
Recall date
June 23, 2023
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-23V440000
Made in
Not listed
Issuing agency
NHTSA
In context
Ford has 258 recalls in our database, including 3 rated Critical.
We're tracking 1,755 Vehicles recalls in our database.
This is the 209th Vehicles recall we've logged in 2023.