Ram 2021-11-12 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-21V880000
2020 Ram 2500 Recall
Issued November 12, 2021 · Ram
In November 2021, Ram recalled the 2020 Ram 2500, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
What you should do
- 1 Keep using 2020 Ram 2500 only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Ram to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
Recall details
- Brand
- Ram
- Category
- Vehicles
- Recall date
- November 12, 2021
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-21V880000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Ram has 91 recalls in our database, including 3 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 195th Vehicles recall we've logged in 2021.