RecallCheckr

Serious recall: Injury is possible or has been reported. Take action promptly.

Subaru 2020-12-10 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-20V766000

2020 Subaru Outback Recall

Issued December 10, 2020 · Subaru

In December 2020, Subaru recalled the 2020 Subaru Outback, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What you should do

  1. 1 Keep using 2020 Subaru Outback only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Subaru to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.

Recall details

Brand
Subaru
Category
Vehicles
Recall date
December 10, 2020
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-20V766000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Subaru has 45 recalls in our database, including 2 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 158th Vehicles recall we've logged in 2020.
Read the official NHTSA notice

Related recalls