Subaru 2021-12-09 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-21V955000
2020 Subaru Outback Recall
Issued December 9, 2021 · Subaru
In December 2021, Subaru recalled the 2020 Subaru Outback, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2020 Legacy and Outback vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.
What you should do
- 1 Keep using 2020 Subaru Outback only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Subaru to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will reprogram the TCU, inspect TCU data for chain slip, and visually inspect the chain guide. If evidence of chain slippage or damage is found, the transmission will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed August 19, 2022. This recall includes all vehicles previously recalled under 19V-855. Vehicles previously recalled under 19V-855 will need to have the new remedy performed for this recall once available. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRK-21.
Recall details
- Brand
- Subaru
- Category
- Vehicles
- Recall date
- December 9, 2021
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-21V955000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Subaru has 45 recalls in our database, including 2 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 195th Vehicles recall we've logged in 2021.