Ford 2021-09-22 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-21V735000
2021 Ford Explorer Recall
Issued September 22, 2021 · Ford
In September 2021, Ford recalled the 2021 Ford Explorer, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
What you should do
- 1 Keep using 2021 Ford Explorer only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Ford to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Recall details
- Brand
- Ford
- Category
- Vehicles
- Recall date
- September 22, 2021
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-21V735000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Ford has 258 recalls in our database, including 3 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 195th Vehicles recall we've logged in 2021.