Ford 2023-04-28 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-23V305000
2022 Ford Explorer Recall
Issued April 28, 2023 · Ford
In April 2023, Ford recalled the 2022 Ford Explorer, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What you should do
- 1 Keep using 2022 Ford Explorer only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Ford to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Recall details
- Brand
- Ford
- Category
- Vehicles
- Recall date
- April 28, 2023
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-23V305000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Ford has 258 recalls in our database, including 3 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 209th Vehicles recall we've logged in 2023.