Cadillac 2023-09-20 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-23V642000
2023 Cadillac Escalade Recall
Issued September 20, 2023 · Cadillac
In September 2023, Cadillac recalled the 2023 Cadillac Escalade, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.
What you should do
- 1 Keep using 2023 Cadillac Escalade only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Cadillac to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.
Recall details
- Brand
- Cadillac
- Category
- Vehicles
- Recall date
- September 20, 2023
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-23V642000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Cadillac has 35 recalls in our database, including 1 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 209th Vehicles recall we've logged in 2023.