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Serious recall: Injury is possible or has been reported. Take action promptly.

Chrysler 2024-06-13 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-24V436000

2023 Chrysler Pacifica Recall

Issued June 13, 2024 · Chrysler

In June 2024, Chrysler recalled the 2023 Chrysler Pacifica, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What you should do

  1. 1 Keep using 2023 Chrysler Pacifica only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Chrysler to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Recall details

Brand
Chrysler
Category
Vehicles
Recall date
June 13, 2024
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-24V436000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Chrysler has 46 recalls in our database, including 3 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 199th Vehicles recall we've logged in 2024.
Read the official NHTSA notice

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