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Serious recall: Injury is possible or has been reported. Take action promptly.

Kia 2023-04-26 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-23V298000

2023 Kia Soul Recall

Issued April 26, 2023 · Kia

In April 2023, Kia recalled the 2023 Kia Soul, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

What you should do

  1. 1 Keep using 2023 Kia Soul only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Kia to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

Recall details

Brand
Kia
Category
Vehicles
Recall date
April 26, 2023
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-23V298000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Kia has 59 recalls in our database, including 7 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 209th Vehicles recall we've logged in 2023.
Read the official NHTSA notice

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