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Critical recall: Death or serious injury has been reported or is considered likely. Stop using this product now.

Ram 2023-02-09 Vehicles critical NHTSA
Vehicles · NHTSA · Recall #NHTSA-23V060000

2023 Ram 2500 Recall

Issued February 9, 2023 · Ram

In February 2023, Ram recalled the 2023 Ram 2500, a critical vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

What you should do

  1. 1 Keep using 2023 Ram 2500 only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Ram to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Recall details

Brand
Ram
Category
Vehicles
Recall date
February 9, 2023
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-23V060000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Ram has 91 recalls in our database, including 3 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 209th Vehicles recall we've logged in 2023.
Read the official NHTSA notice

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