RecallCheckr

Serious recall: Injury is possible or has been reported. Take action promptly.

Audi 2023-12-13 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-23V842000

2024 Audi Q5 Recall

Issued December 13, 2023 · Audi

In December 2023, Audi recalled the 2024 Audi Q5, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

What you should do

  1. 1 Keep using 2024 Audi Q5 only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Audi to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.

Recall details

Brand
Audi
Category
Vehicles
Recall date
December 13, 2023
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-23V842000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Audi has 46 recalls in our database, including 2 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 209th Vehicles recall we've logged in 2023.
Read the official NHTSA notice

Related recalls