In February 2025, Audi recalled the 2024 Audi Q5, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
What you should do
1Keep using 2024 Audi Q5 only as advised. See the remedy below.
2Set it aside where it won't be used by mistake.
3Contact Audi to arrange your repair. See the official notice below for contact details.
4Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
Recall details
Brand
Audi
Category
Vehicles
Recall date
February 12, 2025
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-25V080000
Made in
Not listed
Issuing agency
NHTSA
In context
Audi has 46 recalls in our database, including 2 rated Critical.
We're tracking 1,755 Vehicles recalls in our database.
This is the 199th Vehicles recall we've logged in 2025.