Ford 2024-09-13 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-24V685000
2024 Ford Explorer Recall
Issued September 13, 2024 · Ford
In September 2024, Ford recalled the 2024 Ford Explorer, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
What you should do
- 1 Keep using 2024 Ford Explorer only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Ford to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Recall details
- Brand
- Ford
- Category
- Vehicles
- Recall date
- September 13, 2024
- Units affected
- Not reported
- Sold at
- Not listed
- Recall number
- NHTSA-24V685000
- Made in
- Not listed
- Issuing agency
- NHTSA
In context
- Ford has 258 recalls in our database, including 3 rated Critical.
- We're tracking 1,755 Vehicles recalls in our database.
- This is the 199th Vehicles recall we've logged in 2024.