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Serious recall: Injury is possible or has been reported. Take action promptly.

Ford 2024-10-25 Vehicles serious NHTSA
Vehicles · NHTSA · Recall #NHTSA-24V801000

2025 Ford Explorer Recall

Issued October 25, 2024 · Ford

In October 2024, Ford recalled the 2025 Ford Explorer, a serious vehicles recall reported by the NHTSA. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

What you should do

  1. 1 Keep using 2025 Ford Explorer only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Ford to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

Recall details

Brand
Ford
Category
Vehicles
Recall date
October 25, 2024
Units affected
Not reported
Sold at
Not listed
Recall number
NHTSA-24V801000
Made in
Not listed
Issuing agency
NHTSA

In context

  • Ford has 258 recalls in our database, including 3 rated Critical.
  • We're tracking 1,755 Vehicles recalls in our database.
  • This is the 199th Vehicles recall we've logged in 2024.
Read the official NHTSA notice

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