In July 2025, Guangzhou Plenty Bicycle Co. recalled the 36-volt lithium-ion batteries used with VIVI E-bikes, a serious vehicles recall reported by the CPSC.
The recalled lithium-ion batteries can overheat, posing fire and burn hazards.
What you should do
1Stop using 36-volt lithium-ion batteries used with VIVI E-bikes right away.
2Set it aside where it won't be used by mistake.
3Contact Guangzhou Plenty Bicycle Co. to arrange your replace. See the official notice below for contact details.
4Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com. Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn't, contact your municipality for further guidance.
Recall details
Brand
Guangzhou Plenty Bicycle Co.
Category
Vehicles
Recall date
July 17, 2025
Units affected
24,000
Sold at
Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.