In July 2025, Teton Outfitters LLC recalled the 509 helmets and 509 for Polaris helmets, a serious sports recall reported by the CPSC. Affected owners are eligible for a refund. Here is what the hazard is and exactly what to do about it.
The recalled helmets fail to provide sufficient protection in the event of a crash, posing a risk of head injury.
What you should do
1Stop using 509 helmets and 509 for Polaris helmets right away.
2Set it aside where it won't be used by mistake.
3Contact Teton Outfitters LLC to arrange your refund. See the official notice below for contact details.
4Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled helmets. Consumers with a recalled "509" branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact 509 for instructions on how to participate in the recall and to receive a choice of a refund (if purchased online), or a credit to be used on 509's website or a replacement helmet. Consumers with a recalled "509 for Polaris" branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact Polaris for a choice of a refund, a credit to use at a Polaris dealership or on the Polaris website, or a replacement helmet. Proof of purchase is not required. All helmets should be discarded in the local household trash after consumers have confirmed their helmet is being recalled by 509 or Polaris and follow the destruction instructions located on the website. Polaris is also providing their customers who have the recalled 509 and 509 for Polaris helmets with Fidlock®, with instructions on how to inspect the webbing on the chin strap to make sure it is repaired, by routing it correctly. 509 and Polaris are contacting all known purchasers directly.
Recall details
Brand
Teton Outfitters LLC
Category
Sports
Recall date
July 3, 2025
Units affected
20,120,026,800
Sold at
Online at www.ride509.com and www.polaris.com and at 509 and Polaris dealers nationwide from January 2020 through May 2025 for between $140 and $900.