RecallCheckr

Low-risk recall: A precautionary or labeling issue. Low risk, but worth knowing.

Quest Products LLC 2019-11-14 Other safe CPSC
Other · CPSC · Recall #CPSC-20019

ALOCANE® Emergency Burn Pads Recall

Issued November 14, 2019 · Quest Products LLC · 153,000 units affected

In November 2019, Quest Products LLC recalled the ALOCANE® Emergency Burn Pads, a low-risk other recall reported by the CPSC.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pads contain lidocaine, posing a risk of poisoning to young children if they were to place the pad in their mouth.

What you should do

  1. 1 Stop using ALOCANE® Emergency Burn Pads right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Quest Products LLC to arrange your refund. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled burn pads, store the pads in a safe location out of reach of children and contact Quest Products to return the pain relieving pads for a free ALOCANE® Emergency Burn Gel 2.5 ounce child resistant tube or a full refund.

Recall details

Brand
Quest Products LLC
Category
Other
Recall date
November 14, 2019
Units affected
153,000
Sold at
Walgreens, Walmart, Target, Kroger, Meijer, other pharmacies nationwide, and online at Amazon.com, HomeDepot.com, Overstock.com, MyQuestStore.com and Alocane.com from March 2018 through June 2019 for about $9.
Recall number
CPSC-20019
Made in
United States
Issuing agency
CPSC

In context

  • Quest Products LLC has 1 recall in our database.
  • We're tracking 315 Other recalls in our database.
  • 153,000 units is enough to reach roughly 1 in every 856 US households.
  • This is the 39th Other recall we've logged in 2019.
Read the official CPSC notice

Related recalls