Apollo Imports Inc. 2023-08-31 Vehicles serious CPSC
Vehicles · CPSC · Recall #CPSC-23270
Apollo Phantom Electric Scooters Recall
Issued August 31, 2023 · Apollo Imports Inc. · 3,900 units affected
In August 2023, Apollo Imports Inc. recalled the Apollo Phantom Electric Scooters, a serious vehicles recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The bolt on the electric scooter can come loose causing the suspension and wheel assembly to separate, posing fall and injury hazards.
What you should do
- 1 Keep using Apollo Phantom Electric Scooters only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Apollo Imports Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled scooters and contact Apollo for a free replacement bolt to repair the scooter. The firm will send instructions with a video link demonstrating how consumers can install the new bolt on their scooter at home. Apollo will also make its servicing and partner locations available to any customers to have the bolt replaced or tightened free of charge. Apollo is contacting all known purchasers directly.
Recall details
- Brand
- Apollo Imports Inc.
- Category
- Vehicles
- Recall date
- August 31, 2023
- Units affected
- 3,900
- Sold at
- Apolloscooters.com, Fluidfreeride.com, Justride.com, Adventuresportsusa.com and Allelectricmotion.com from June 2021 through May 2023 for between $2,000 and $2,500.
- Recall number
- CPSC-23270
- Made in
- China
- Issuing agency
- CPSC
In context
- Apollo Imports Inc. has 2 recalls in our database.
- We're tracking 1,755 Vehicles recalls in our database.
- 3,900 units is enough to reach roughly 1 in every 33,590 US households.
- This is the 209th Vehicles recall we've logged in 2023.