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Serious recall: Injury is possible or has been reported. Take action promptly.

Real Flame Co. Inc. 2021-07-15 Other serious CPSC
Other · CPSC · Recall #CPSC-21763

Arroyo and Hideaway Wood Burning Fire Pits Recall

Issued July 15, 2021 · Real Flame Co. Inc. · 70,081 units affected

In July 2021, Real Flame Co. Inc. recalled the Arroyo and Hideaway Wood Burning Fire Pits, a serious other recall reported by the CPSC.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Wood stored under the unit can ignite, posing a fire hazard.

What you should do

  1. 1 Stop using Arroyo and Hideaway Wood Burning Fire Pits right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Real Flame Co. Inc. to arrange your refund. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled Arroyo or Hideaway Wood Burning Fire Pits and contact Real Flame to arrange for removal of the fire pit in exchange for a full refund. Real Flame is contacting all known purchasers directly.

Recall details

Brand
Real Flame Co. Inc.
Category
Other
Recall date
July 15, 2021
Units affected
70,081
Sold at
Exclusively at Crate and Barrel stores nationwide and online at www.crateandbarel.com from December 2020 through May 2021 for about $700.
Recall number
CPSC-21763
Made in
China
Issuing agency
CPSC

In context

  • Real Flame Co. Inc. has 1 recall in our database.
  • We're tracking 315 Other recalls in our database.
  • 70,081 units is enough to reach roughly 1 in every 1,869 US households.
  • This is the 38th Other recall we've logged in 2021.
Read the official CPSC notice

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