The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death.
What you should do
1Stop using Awesafe Biometric Gun Safes right away.
2Set it aside where it won't be used by mistake.
3Contact Shenghaina Technology Co. Ltd. to arrange your replace. See the official notice below for contact details.
4Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately stop using the biometric feature, remove the batteries, and only use the key for the recalled safes to store firearms until they get the free replacement safe. Contact Awesafe to receive instructions on disabling the biometric feature and to receive a free replacement safe. Consumers will be asked to disable the biometric reader and email a photo of the disabled biometric reader to Recall@awesafeus.com in order to receive a replacement safe. The instructions on how to safely disable the biometric reader are also located at http://awesafeus.com/RECALL. Once they receive their replacement safe, consumers should discard the recalled safe in accordance with local laws.
Recall details
Brand
Shenghaina Technology Co. Ltd.
Category
Other
Recall date
February 22, 2024
Units affected
60,000
Sold at
Walmart stores nationwide and online at Amazon.com and Walmart.com from August 2019 until December 7, 2022, for about $130.
Recall number
CPSC-24127
Made in
China
Issuing agency
CPSC
In context
Shenghaina Technology Co. Ltd. has 1 recall in our database.
We're tracking 315 Other recalls in our database.
60,000 units is enough to reach roughly 1 in every 2,183 US households.
This is the 41st Other recall we've logged in 2024.