BenQ America Corp. 2026-07-30 Electronics serious CPSC
Electronics · CPSC · Recall #CPSC-26647
BenQ GV31 Portable Projectors Recall
Issued July 30, 2026 · BenQ America Corp. · 1,249,240 units affected
In July 2026, BenQ America Corp. recalled the BenQ GV31 Portable Projectors, a serious electronics recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Dana Whitfield, RecallCheckr
What this means for you
The recalled projectors' lithium-ion battery can overheat, posing a risk of serious injury or death from fire and burn hazards.
What you should do
- 1 Keep using BenQ GV31 Portable Projectors only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact BenQ America Corp. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should stop using the projectors immediately and contact BenQ for a free battery repair or replacement projector, including shipping. Consumers will be asked to register at https://www.benq.com/en-us/support/gv31recall.html and receive a prepaid label and package to return the recalled product. Note: Do not throw this recalled projector with lithium-ion battery in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
Recall details
- Brand
- BenQ America Corp.
- Category
- Electronics
- Recall date
- July 30, 2026
- Units affected
- 1,249,240
- Sold at
- Online at BenQ Store, BenQ INFTY lab, Iconic Micro, Memory Express and Amazon.com from July 2023 through May 2026 for between $500 and $600.
- Recall number
- CPSC-26647
- Made in
- China
- Issuing agency
- CPSC
In context
- BenQ America Corp. has 1 recall in our database.
- We're tracking 165 Electronics recalls in our database.
- 1,249,240 units is enough to reach roughly 1 in every 105 US households.
- This is the 30th Electronics recall we've logged in 2026.