BISSELL Homecare Inc. 2023-01-12 Home serious CPSC
Home · CPSC · Recall #CPSC-23091
BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 Recall
Issued January 12, 2023 · BISSELL Homecare Inc. · 610,004,300 units affected
In January 2023, BISSELL Homecare Inc. recalled the BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519, a serious home recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.
What you should do
- 1 Keep using BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519 only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact BISSELL Homecare Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.
Recall details
- Brand
- BISSELL Homecare Inc.
- Category
- Home
- Recall date
- January 12, 2023
- Units affected
- 610,004,300
- Sold at
- Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 through November 2022 for about $360.
- Recall number
- CPSC-23091
- Made in
- China
- Issuing agency
- CPSC
In context
- BISSELL Homecare Inc. has 4 recalls in our database.
- We're tracking 138 Home recalls in our database.
- 610,004,300 units is enough to reach millions of US homes.
- This is the 13th Home recall we've logged in 2023.