Carrier Corporation 2019-10-10 Home serious CPSC
Home · CPSC · Recall #CPSC-20009
Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps Recall
Issued October 10, 2019 · Carrier Corporation · 5,350,450 units affected
In October 2019, Carrier Corporation recalled the Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps, a serious home recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.
What you should do
- 1 Keep using Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Carrier Corporation to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.
Recall details
- Brand
- Carrier Corporation
- Category
- Home
- Recall date
- October 10, 2019
- Units affected
- 5,350,450
- Sold at
- Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.
- Recall number
- CPSC-20009
- Made in
- China
- Issuing agency
- CPSC
In context
- Carrier Corporation has 1 recall in our database.
- We're tracking 138 Home recalls in our database.
- 5,350,450 units is enough to reach roughly 1 in every 24 US households.
- This is the 15th Home recall we've logged in 2019.