Neptune Benson 2020-12-09 Pool serious CPSC
Pool · CPSC · Recall #CPSC-21042
Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas Recall
Issued December 9, 2020 · Neptune Benson · 4,560 units affected
In December 2020, Neptune Benson recalled the Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas, a serious pool recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Water can leak within the generator, causing excessive heat build-up in the area where the power cord connects to the body of the generator unit, which can pose a fire hazard.
What you should do
- 1 Stop using Delta UV EA-4H-10 ultra-violet generators installed in swimming pools and swim spas right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Neptune Benson to arrange your replace. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately unplug and discontinue use of the generator and contact Neptune Benson for a free inspection and repair or replacement.
Recall details
- Brand
- Neptune Benson
- Category
- Pool
- Recall date
- December 9, 2020
- Units affected
- 4,560
- Sold at
- Neptune Benson sold the generators to pool and spa commercial customers from August 2016 through February 2020 for about $320. Prior to August 2016, the generators were manufactured and sold by Delta UV Corporation to pool and spa commercial customers.
- Recall number
- CPSC-21042
- Made in
- United States
- Issuing agency
- CPSC
In context
- Neptune Benson has 1 recall in our database.
- We're tracking 44 Pool recalls in our database.
- 4,560 units is enough to reach roughly 1 in every 28,728 US households.
- This is the 2nd Pool recall we've logged in 2020.