New Cosmos USA Inc. 2024-11-14 Other serious CPSC
Other · CPSC · Recall #CPSC-25045
DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms Recall
Issued November 14, 2024 · New Cosmos USA Inc. · 26,360 units affected
In November 2024, New Cosmos USA Inc. recalled the DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms, a serious other recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
What you should do
- 1 Stop using DeNova Detect Brand Combination Natural Gas and Carbon Monoxide Alarms right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact New Cosmos USA Inc. to arrange your replace. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately register online at www.denovadetect.com/safetynotice-dd622 to receive a prepaid shipping package and replacement alarm. Consumers should continue using the recalled alarms until they install the replacement alarms. Once they receive the replacement alarm, consumers should ship the recalled alarm back in the provided prepaid shipping package.
Recall details
- Brand
- New Cosmos USA Inc.
- Category
- Other
- Recall date
- November 14, 2024
- Units affected
- 26,360
- Sold at
- Lowe's stores nationwide and online at Amazon.com, Lowes.com and Denovadetect.com from December 2023 through July 2024 for between $90 and $102.
- Recall number
- CPSC-25045
- Made in
- Japan
- Issuing agency
- CPSC
In context
- New Cosmos USA Inc. has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 26,360 units is enough to reach roughly 1 in every 4,970 US households.
- This is the 41st Other recall we've logged in 2024.