Generac 2023-03-02 Kitchen moderate CPSC
Kitchen · CPSC · Recall #CPSC-23732
DR®Power PRO XL501 Chipper Shredders Recall
Issued March 2, 2023 · Generac · 2,100,273 units affected
In March 2023, Generac recalled the DR®Power PRO XL501 Chipper Shredders, a moderate kitchen recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The fin scroll of the chipper shredder can fail, ejecting pieces of metal from the chipper shredder hopper during operation, posing a laceration hazard.
What you should do
- 1 Keep using DR®Power PRO XL501 Chipper Shredders only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Generac to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled chipper shredders. DR Power Equipment is contacting all known purchasers and automatically sending them a repair kit with installation instructions. Consumers will also be provided with a small sticker with letters "NF" to place on the unit's data tag to indicate that the scroll has been replaced. Consumers not wishing to make the repair themselves will be directed to a servicing dealer to make the free repair for them, including transportation to and from the dealer.
Recall details
- Brand
- Generac
- Category
- Kitchen
- Recall date
- March 2, 2023
- Units affected
- 2,100,273
- Sold at
- Authorized DR Power equipment dealers nationwide and online at www.drpower.com from September 2019 through September 2022 for about $3,800.
- Recall number
- CPSC-23732
- Made in
- United States
- Issuing agency
- CPSC
In context
- Generac has 1 recall in our database.
- We're tracking 296 Kitchen recalls in our database.
- 2,100,273 units is enough to reach roughly 1 in every 62 US households.
- This is the 50th Kitchen recall we've logged in 2023.