Yongkang Xinhao Industry and Trade Co. Ltd. 2024-10-10 Vehicles moderate CPSC
Vehicles · CPSC · Recall #CPSC-25007
Droyd multi-purpose helmets Recall
Issued October 10, 2024 · Yongkang Xinhao Industry and Trade Co. Ltd. · 400 units affected
In October 2024, Yongkang Xinhao Industry and Trade Co. Ltd. recalled the Droyd multi-purpose helmets, a moderate vehicles recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The recalled helmets do not comply with the positional stability, retention system, impact, labeling and certification requirements of the mandatory federal safety regulations for bicycle helmets. The helmets can fail to protect the wearer in the event of a crash, posing a risk of head injury.
What you should do
- 1 Stop using Droyd multi-purpose helmets right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Yongkang Xinhao Industry and Trade Co. Ltd. to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should stop using the recalled Droyd helmets immediately and contact Reyhee for a full refund. To receive a refund, consumers must cut the straps off the helmet and submit two photos: one photo of both straps cut off and one photo of the helmet and cut straps inside of a trash can. Send both photos along with name and address to Reyhee Group at support@droyd.com. Reyhee Group is contacting all purchasers directly.
Recall details
- Brand
- Yongkang Xinhao Industry and Trade Co. Ltd.
- Category
- Vehicles
- Recall date
- October 10, 2024
- Units affected
- 400
- Sold at
- Online at Droyd.com from October 2023 through July 2024 for about $40.
- Recall number
- CPSC-25007
- Made in
- China
- Issuing agency
- CPSC
In context
- Yongkang Xinhao Industry and Trade Co. Ltd. has 1 recall in our database.
- We're tracking 1,755 Vehicles recalls in our database.
- 400 units is enough to reach roughly 1 in every 327,500 US households.
- This is the 199th Vehicles recall we've logged in 2024.