Emporia Energy Corp. 2023-09-07 Electronics serious CPSC
Electronics · CPSC · Recall #CPSC-23274
Emporia Smart Plugs Recall
Issued September 7, 2023 · Emporia Energy Corp. · 80,000 units affected
In September 2023, Emporia Energy Corp. recalled the Emporia Smart Plugs, a serious electronics recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The recalled smart plugs are not adequately grounded and can pose an electric shock to the user.
What you should do
- 1 Stop using Emporia Smart Plugs right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Emporia Energy Corp. to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.
Recall details
- Brand
- Emporia Energy Corp.
- Category
- Electronics
- Recall date
- September 7, 2023
- Units affected
- 80,000
- Sold at
- Online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35.
- Recall number
- CPSC-23274
- Made in
- China
- Issuing agency
- CPSC
In context
- Emporia Energy Corp. has 1 recall in our database.
- We're tracking 156 Electronics recalls in our database.
- 80,000 units is enough to reach roughly 1 in every 1,638 US households.
- This is the 14th Electronics recall we've logged in 2023.