Fitbit LLC (f/k/a Fitbit 2022-03-02 Kitchen serious CPSC
Kitchen · CPSC · Recall #CPSC-22089
Fitbit Ionic smartwatches Recall
Issued March 2, 2022 · Fitbit LLC (f/k/a Fitbit · 1,693,000 units affected
In March 2022, Fitbit LLC (f/k/a Fitbit recalled the Fitbit Ionic smartwatches, a serious kitchen recall reported by the CPSC. Affected owners are eligible for a refund. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The lithium-ion battery in the Ionic smartwatch can overheat, posing a burn hazard.
What you should do
- 1 Stop using Fitbit Ionic smartwatches right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Fitbit LLC (f/k/a Fitbit to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled Ionic smartwatches and contact Fitbit to receive pre-paid packaging to return the device. Upon receipt of the device, consumers will be issued a refund of $299. Fitbit will also provide participating consumers with a discount code for 40% off select Fitbit devices.
Recall details
- Brand
- Fitbit LLC (f/k/a Fitbit
- Category
- Kitchen
- Recall date
- March 2, 2022
- Units affected
- 1,693,000
- Sold at
- Best Buy, Kohl's, Target and other stores nationwide and online at Amazon.com and Fitbit.com from September 2017 through December 2021 for between $200 to $330. Fitbit stopped production of Ionic in 2020.
- Recall number
- CPSC-22089
- Made in
- Taiwan
- Issuing agency
- CPSC
In context
- Fitbit LLC (f/k/a Fitbit has 1 recall in our database.
- We're tracking 296 Kitchen recalls in our database.
- 1,693,000 units is enough to reach roughly 1 in every 77 US households.
- This is the 38th Kitchen recall we've logged in 2022.