Moen Incorporated 2023-04-13 Electronics serious CPSC
Electronics · CPSC · Recall #CPSC-23178
Flo Smart Water Monitor Lithium-Ion Battery Back-Ups Recall
Issued April 13, 2023 · Moen Incorporated · 1,000,014 units affected
In April 2023, Moen Incorporated recalled the Flo Smart Water Monitor Lithium-Ion Battery Back-Ups, a serious electronics recall reported by the CPSC. Affected owners are eligible for a refund. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The lithium-ion battery back-up can overheat, posing a fire hazard.
What you should do
- 1 Stop using Flo Smart Water Monitor Lithium-Ion Battery Back-Ups right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Moen Incorporated to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately unplug and stop using their recalled battery back-up and contact Moen for instructions to disable their battery back-up before disposing of the unit in accordance with applicable laws for the disposal of lithium-ion batteries.
Recall details
- Brand
- Moen Incorporated
- Category
- Electronics
- Recall date
- April 13, 2023
- Units affected
- 1,000,014
- Sold at
- Lowe's, The Home Depot and other stores nationwide and online including at Amazon.com from August 2019 through November 2022 for about $250 for the battery.
- Recall number
- CPSC-23178
- Made in
- China
- Issuing agency
- CPSC
In context
- Moen Incorporated has 1 recall in our database.
- We're tracking 156 Electronics recalls in our database.
- 1,000,014 units is enough to reach roughly 1 in every 131 US households.
- This is the 14th Electronics recall we've logged in 2023.