RecallCheckr

Serious recall: Injury is possible or has been reported. Take action promptly.

Govee Moments Trading Limited 2024-11-07 Home serious CPSC
Home · CPSC · Recall #CPSC-25036

GoveeLife and Govee Smart Electric Space Heaters Recall

Issued November 7, 2024 · Govee Moments Trading Limited · 51,250,048,600 units affected

In November 2024, Govee Moments Trading Limited recalled the GoveeLife and Govee Smart Electric Space Heaters, a serious home recall reported by the CPSC. Affected owners are eligible for a refund. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.

What you should do

  1. 1 Stop using GoveeLife and Govee Smart Electric Space Heaters right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Govee Moments Trading Limited to arrange your refund. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer's label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall. Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased. For consumers who do have the original order number, they will receive a full refund of the purchase price. Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.

Recall details

Brand
Govee Moments Trading Limited
Category
Home
Recall date
November 7, 2024
Units affected
51,250,048,600
Sold at
Online at Amazon.com, https://us.govee.com, the Govee Home App and TikTok Shop from September 2021 through September 2024 for between $30 and $150.
Recall number
CPSC-25036
Made in
China
Issuing agency
CPSC

In context

  • Govee Moments Trading Limited has 1 recall in our database.
  • We're tracking 138 Home recalls in our database.
  • 51,250,048,600 units is enough to reach millions of US homes.
  • This is the 20th Home recall we've logged in 2024.
Read the official CPSC notice

Related recalls