Hisense USA 2022-06-09 Other serious CPSC
Other · CPSC · Recall #CPSC-22151
Hisense French Door Refrigerators with Ice Maker Recall
Issued June 9, 2022 · Hisense USA · 5,520,078 units affected
In June 2022, Hisense USA recalled the Hisense French Door Refrigerators with Ice Maker, a serious other recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The refrigerator's door hinge can break causing the door to detach when the consumer tries to open the French doors, posing an impact injury hazard to the consumer.
What you should do
- 1 Keep using Hisense French Door Refrigerators with Ice Maker only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Hisense USA to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the refrigerator if the recalled refrigerator's doors fail to open or close normally until they are repaired. Consumers should contact Hisense USA to determine if their unit is part of the recall and to schedule a free in-home service appointment to have the refrigerator door hinges replaced.
Recall details
- Brand
- Hisense USA
- Category
- Other
- Recall date
- June 9, 2022
- Units affected
- 5,520,078
- Sold at
- Lowe's stores nationwide and online at Lowes.com from August 2020 through February 2022 for about $1,500.
- Recall number
- CPSC-22151
- Made in
- China
- Issuing agency
- CPSC
In context
- Hisense USA has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 5,520,078 units is enough to reach roughly 1 in every 24 US households.
- This is the 30th Other recall we've logged in 2022.