Razor USA LLC 2021-08-25 Vehicles serious CPSC
Vehicles · CPSC · Recall #CPSC-21189
Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs Recall
Issued August 25, 2021 · Razor USA LLC · 237,300 units affected
In August 2021, Razor USA LLC recalled the Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs, a serious vehicles recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
What you should do
- 1 Stop using Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Razor USA LLC to arrange your replace. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.
Recall details
- Brand
- Razor USA LLC
- Category
- Vehicles
- Recall date
- August 25, 2021
- Units affected
- 237,300
- Sold at
- Walmart, Target, Toys R Us and other stores nationwide and online at Walmart.com, Amazon.com and other websites from September 2016 through 2018 for about $460.
- Recall number
- CPSC-21189
- Made in
- China
- Issuing agency
- CPSC
In context
- Razor USA LLC has 2 recalls in our database.
- We're tracking 1,755 Vehicles recalls in our database.
- 237,300 units is enough to reach roughly 1 in every 552 US households.
- This is the 195th Vehicles recall we've logged in 2021.