Humane Inc. 2024-10-31 Electronics serious CPSC
Electronics · CPSC · Recall #CPSC-25026
Humane Charge Case Accessory for Ai Pin Recall
Issued October 31, 2024 · Humane Inc. · 10,500 units affected
In October 2024, Humane Inc. recalled the Humane Charge Case Accessory for Ai Pin, a serious electronics recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
What you should do
- 1 Stop using Humane Charge Case Accessory for Ai Pin right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Humane Inc. to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled Charge Case Accessory and contact Humane to receive a full refund or free replacement. Consumers will have the option to receive a refund or a replacement Charge Case Accessory. Consumers who purchased the Charge Case Accessory will receive a $149 refund, while consumers who purchased the Charge Case as part of the Ai Pin Complete System will receive a $129 refund. The approved replacement Charge Case Accessory will be available in approximately 3 to 6 months. Consumers should dispose of the product in accordance with any local and state laws, and not in the trash.
Recall details
- Brand
- Humane Inc.
- Category
- Electronics
- Recall date
- October 31, 2024
- Units affected
- 10,500
- Sold at
- Online at humane.com from November 2023 through May 2024. The Charge Case Accessory was sold with the Humane Ai Pin Complete System for between $700 and $800 and sold separately for about $150.
- Recall number
- CPSC-25026
- Made in
- China
- Issuing agency
- CPSC
In context
- Humane Inc. has 1 recall in our database.
- We're tracking 156 Electronics recalls in our database.
- 10,500 units is enough to reach roughly 1 in every 12,476 US households.
- This is the 21st Electronics recall we've logged in 2024.