Guangdong Totye 2022-11-23 Other moderate CPSC
Other · CPSC · Recall #CPSC-23053
Indigo branded Papa Bear and Mama Bear Mugs Recall
Issued November 23, 2022 · Guangdong Totye · 27,029,232 units affected
In November 2022, Guangdong Totye recalled the Indigo branded Papa Bear and Mama Bear Mugs, a moderate other recall reported by the CPSC. Affected owners are eligible for a refund. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The recalled mugs can crack or break when filled with hot liquid, posing burn and laceration hazards.
What you should do
- 1 Stop using Indigo branded Papa Bear and Mama Bear Mugs right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Guangdong Totye to arrange your refund. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Refund): Consumers should immediately stop using the recalled Papa Bear and Mama Bear mugs and return them to the Indigo store for a full refund.
Recall details
- Brand
- Guangdong Totye
- Category
- Other
- Recall date
- November 23, 2022
- Units affected
- 27,029,232
- Sold at
- Exclusively at the Indigo store in Short Hills, New Jersey from December 2020 through May 2022 for about $12.
- Recall number
- CPSC-23053
- Made in
- China
- Issuing agency
- CPSC
In context
- Guangdong Totye has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 27,029,232 units is enough to reach roughly 1 in every 5 US households.
- This is the 30th Other recall we've logged in 2022.