RecallCheckr

Serious recall: Injury is possible or has been reported. Take action promptly.

Philips North America Llc 2024-10-16 Health serious FDA
Health · FDA · Recall #FDA-Z-0020-2025

IntelliVue Patient Monitor MX400/MX450/MX500/MX550 with software version P.01.01 and… Recall

Issued October 16, 2024 · Philips North America Llc

In October 2024, Philips North America Llc recalled the IntelliVue Patient Monitor MX400/MX450/MX500/MX550 with software version P.01.01 and…, a serious health recall reported by the FDA. Affected owners are eligible for a voluntary. Here is what the hazard is and exactly what to do about it.

Compiled by Maya Ellison, RecallCheckr

What this means for you

Devices with Option CP2 and initially programmed to software version P.01.01 were configured incorrectly at the factory. Therefore, Enhanced ECG Capabilities provided by Option CP2 were not enabled in these devices. Without Option C01 Full Arrhythmia, the device will not provide the yellow alarms for enhanced arrhythmia detection. This is a retrospectively reported recall from 6/14/23.

What you should do

  1. 1 Stop using IntelliVue Patient Monitor MX400/MX450/MX500/MX550 with software version P.01.01 and… right away.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Philips North America Llc to arrange your voluntary. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Voluntary):

Recall details

Brand
Philips North America Llc
Category
Health
Recall date
October 16, 2024
Units affected
Not reported
Sold at
Foreign Only: Denmark France Germany Japan United Kingdom
Recall number
FDA-Z-0020-2025
Made in
United States
Issuing agency
FDA

In context

  • Philips North America Llc has 34 recalls in our database.
  • We're tracking 3,576 Health recalls in our database.
  • This is the 737th Health recall we've logged in 2024.
Read the official FDA notice

Related recalls