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Moderate recall: A hazard has been identified, with no injuries reported yet. Follow the steps below.

Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd. 2019-11-14 Kitchen moderate CPSC
Kitchen · CPSC · Recall #CPSC-20020

Kenmore Elite Microwave Ovens Recall

Issued November 14, 2019 · Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd. · 700 units affected

Compiled by Maya Ellison, RecallCheckr

What this means for you

Incorrect wiring causes the microwave's exterior to reach temperatures exceeding 183 degrees Fahrenheit, posing a burn hazard to the user.

What you should do

  1. 1 Keep using Kenmore Elite Microwave Ovens only as advised. See the remedy below.
  2. 2 Set it aside where it won't be used by mistake.
  3. 3 Contact Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd. to arrange your repair. See the official notice below for contact details.
  4. 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately stop using the recalled microwave ovens and contact Sears for a free in-home repair.

Recall details

Brand
Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd.
Category
Kitchen
Recall date
November 14, 2019
Units affected
700
Sold at
Exclusively at Sears and Sears Hometown and Outlet Stores nationwide from May 2017 through July 2018 for about $350.
Recall number
CPSC-20020
Made in
China
Issuing agency
CPSC

In context

  • Galanz Guangdong Microwave Electrical Appliances Manufacturing Co. Ltd. has 1 recall in our database.
  • We're tracking 296 Kitchen recalls in our database.
  • 700 units is enough to reach roughly 1 in every 187,143 US households.
  • This is the 38th Kitchen recall we've logged in 2019.
Read the official CPSC notice

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