Haier US Appliance Solutions Inc. 2023-11-30 Home serious CPSC
Home · CPSC · Recall #CPSC-24033
Knob-control electric radiant cooktops, model GE JP3030 Recall
Issued November 30, 2023 · Haier US Appliance Solutions Inc. · 11,000 units affected
In November 2023, Haier US Appliance Solutions Inc. recalled the Knob-control electric radiant cooktops, model GE JP3030, a serious home recall reported by the CPSC.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.
What you should do
- 1 Keep using Knob-control electric radiant cooktops, model GE JP3030 only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Haier US Appliance Solutions Inc. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.
Recall details
- Brand
- Haier US Appliance Solutions Inc.
- Category
- Home
- Recall date
- November 30, 2023
- Units affected
- 11,000
- Sold at
- Major home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.
- Recall number
- CPSC-24033
- Made in
- United States
- Issuing agency
- CPSC
In context
- Haier US Appliance Solutions Inc. has 1 recall in our database.
- We're tracking 138 Home recalls in our database.
- 11,000 units is enough to reach roughly 1 in every 11,909 US households.
- This is the 13th Home recall we've logged in 2023.