Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd. 2020-02-27 Other serious CPSC
Other · CPSC · Recall #CPSC-20083
Lennox Ductless Single-Zone and Multi-Zone heat pumps Recall
Issued February 27, 2020 · Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd. · 1,650,380 units affected
In February 2020, Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd. recalled the Lennox Ductless Single-Zone and Multi-Zone heat pumps, a serious other recall reported by the CPSC. Affected owners are eligible for a replace. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.
What you should do
- 1 Stop using Lennox Ductless Single-Zone and Multi-Zone heat pumps right away.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd. to arrange your replace. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Replace): Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.
Recall details
- Brand
- Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd.
- Category
- Other
- Recall date
- February 27, 2020
- Units affected
- 1,650,380
- Sold at
- Lennox independent dealers nationwide from January 2016 through November 2019 for between $8,700 and $15,550.
- Recall number
- CPSC-20083
- Made in
- China
- Issuing agency
- CPSC
In context
- Lennox Industries Inc. and/or Lennox Industries (Canada) Ltd. has 1 recall in our database.
- We're tracking 315 Other recalls in our database.
- 1,650,380 units is enough to reach roughly 1 in every 79 US households.
- This is the 63rd Other recall we've logged in 2020.