Grupo Chamberlain S.de R.L. de C.V. 2023-02-09 Kitchen serious CPSC
Kitchen · CPSC · Recall #CPSC-23725
LiftMaster myQ Garage Door Control Panels Recall
Issued February 9, 2023 · Grupo Chamberlain S.de R.L. de C.V. · 9,640,019,300 units affected
In February 2023, Grupo Chamberlain S.de R.L. de C.V. recalled the LiftMaster myQ Garage Door Control Panels, a serious kitchen recall reported by the CPSC. Affected owners are eligible for a repair. Here is what the hazard is and exactly what to do about it.
Compiled by Maya Ellison, RecallCheckr
What this means for you
The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.
What you should do
- 1 Keep using LiftMaster myQ Garage Door Control Panels only as advised. See the remedy below.
- 2 Set it aside where it won't be used by mistake.
- 3 Contact Grupo Chamberlain S.de R.L. de C.V. to arrange your repair. See the official notice below for contact details.
- 4 Keep the product until your remedy is fully processed. You may need it.
Official remedy (Repair): Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.
Recall details
- Brand
- Grupo Chamberlain S.de R.L. de C.V.
- Category
- Kitchen
- Recall date
- February 9, 2023
- Units affected
- 9,640,019,300
- Sold at
- Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 through October 2022 for about $60, when sold as an accessory, and between $500 and $700, when sold as a bundle.
- Recall number
- CPSC-23725
- Made in
- Mexico
- Issuing agency
- CPSC
In context
- Grupo Chamberlain S.de R.L. de C.V. has 1 recall in our database.
- We're tracking 296 Kitchen recalls in our database.
- 9,640,019,300 units is enough to reach millions of US homes.
- This is the 50th Kitchen recall we've logged in 2023.